Sharp TV Netflix Not Working - Ready To DIY

Unfortunately, Netflix is not available on all Sharp TVs, even though they state that the ... SkiptoContent Thispostmaycontainaffiliatelinks.Asanaffiliateofretailers(likeAmazon),weearnfromqualifyingpurchases. ItisveryconvenienthavingaSharpSmartTVthatcanplayNetflixandotherstreamingservices,withoutneedingtouseanexternaldevice.However,manyusershavenotbeenabletouseNetflixontheirSharpTV,defeatingthepurposeofhavingtheappbuiltin.ThisarticlewilloutlinealloftheseissuesandhowyoucanfixthemonyourownSharpTV. AcommonreasonNetflixdoesn’tworkonSharpTVsisincompatibility;OlderSharpTVsarenolongersupportedbyNetflix.OnnewTVs,youmighthavepoorinternet,outdatedsoftware,anoverloadedcacheorissueswiththeNetflixservers.PoorNetflixsoundordisplayisoftencausedbyTVsettings. Iwillexplaintheseissuesinmuchmoredetailbelow,includingwhichissuesoccurandwhen.SometimestheissuemayevenbetodowiththeNetflixbuttonontheSharpremote.Ihavemadesuretotalkaboutfixingthisissueaswell. SharpTVNetflixNotWorking Youhaveprobablycomeacrossstandardtroubleshootingadvicebeforewhentechnologyhasbroken.Thisisbecausethesefixes,whichhavebeenlistedbelow,workmostofthetime.However,ifyou’reexperiencingaspecificproblemthatisnotresolvedbytheseoptions,youwillfindmoresuggestionsfurtherdown. UpdatetheFirmware KeepingthefirmwareuptodateonbothyourSharpTVandNetflixappwillfixanybugsinpreviousfirmwareversions.BugsareinevitableastechnologychangesbecausedeveloperscannotanticipateeverypossiblescenariotheapporTVwillbein.ToupdateaSharpAndroidTV,followthestepsbelow. Step1:Pressthe‘Menu’buttonontheremote. Step2:Navigateto‘Settings>About>SystemUpdate’. Step3:Followtheon-screeninstructionstoupdatetheTV. YoushouldalsokeepyourNetflixappuptodate.Thiscanbedoneusingthefollowingstepsaswell. Step1:Pressthemenubuttononyourremote. Step2:OpentheGooglePlayStore. Step3:Select‘ManageApps&Device’ Step4:FindtheNetflixapp. Step5:Select‘Update’ifanupdateisavailable. HardResetTV ResettingyourSharpTVcanclearanysmallsoftwareerrorsthathaveoccurredovertime.MostTVscyclebetween‘On’and‘Standby’,anddonotgetthechancetorestartthesystem.PerformingahardresetviathestepsbelowwilldrainallpowerfromtheTV,allowingthesystemtorestartproperly. Step1:UnpluganydevicesconnectedtoyourSharpTV. Step2:DisconnecttheTVfromthepower. Step3:Pressandholdthe‘Power’buttonontheTVfor30seconds. Step4:Waitanother10minutestoallowtheTVtofullydischarge. Step5:PlugtheTVbackin,reconnectalldevicesandturniton. FactoryResetTV AfactoryresetisoneofthemosteffectivetroubleshootingmethodsbecauseitwillrestoreyourSharpTVtoitsoriginalsettings.However,thiswillerasealldownloadedcontentandpreferences,soisnotalwaysanoption.Ifyouwouldliketotryafactoryreset,followthestepsbelow. Step1:Pressthe‘Menu’buttononyourremote. Step2:Open‘Setup’. Step3:Select‘Reset’. Step4:EnteryourTV’sPINcodeorthedefaultcode,‘1234’. Ifyouhappentohaveadifferentbrandoftvpleasecheckoutournetflixnotworkingonasmarttvarticle. NetflixNotConnectingOnSharpTV IfNetflixisnotconnectingonyourSharpTV,youwillmostlikelyencounteranerrormessage.Thiswillgiveyoutwooptions,to‘Reload’orto‘Exit’Netflix.Bothoftheseoptionswillallowyoutorestarttheapp,whichmaybeallyouneedtoconnect. AnotherpossiblefixistosignoutofNetflix,andthensignbackin.Thiscanbedonefollowingthestepsbelow. Step1:NavigatetotheNetflixhomescreen. Step2:Openthemainmenubynavigatingleft. Step3:Select‘GetHelp’or‘Settings’. Step4:Select‘SignOut’and‘Yes’toconfirm. Step5:Enteryourcredentialstologbackin. IfnoneofthesefixesallowyoutoconnecttoNetflix,itmaybeanissuewithyournetworkconnection.Belowareanumberofwaysyoucanimproveyournetwork. RestarttheModemandRouter Restartingthemodemandrouterisonewayyoucanreconnecttothenetwork.Aftertheyarereset,themodem/routerwillre-establishtheconnectionandanypreviouserrorsshouldberesolved.Youshouldrestarttheseinthesequencebelow. Step1:Unplugthemodemandrouterfromthepower. Step2:Waitatleastoneminuteseconds. Step3:Afteraminute,plugyourmodembackin. Step4:Waitforthemodemtofullyrebootbeforepluggingintherouter(ifyouhaveone). Step5:Waitfortheroutertofullyrebootbeforetestingyourinternet. BringtheModemCloser Yourmodem/routershouldbenomorethan30feetfromyourSharpTV,butalsomorethanonefootawayfromoneanother.Havingtheminthesameroomshouldprovidethebestresults.Ifyourmodemistoofarawayandyoucannotmoveit,youcouldconsiderusingaWiFibooster. AWiFiboostercanbeplacedbetweenthemodem/routerandwilldetectyournetworksignal.Itwillthenemitanothersignalthatreachesfurtherthanthemodemcouldoriginallyreach. ReduceWiFiInterference YourWiFicanbeaffectedbymanythingsaroundthehouse.Therefore,ifyouareabletominimisethethingsthatinterferewithyourWiFi,youarelikelygoingtoimproveyourNetflixconnection.Someofthesethingsincludewirelesstransmissionsinthehome,whichIhavelistedbelow. ·Othernetworksintheareaorhome ·Babymonitorsorotherradiodevices ·Microwaves ·Bluetoothdevices TherearealsoseveralobjectsinthehomethatcanblocktheWiFisignal.Theseobjects,listedbelow,shouldnotstandbetweenyourmodem/routerandyourTV. ·Thickconcreteortimberwalls ·Water(suchasaquariumsorhydronicheatingsystems) ·Metal ·Floorheating Mostoftheseobjectscannotbemoved,makingitdifficulttominimiseinterference.Ifyoucannotmoveyourmodem,usingaWiFiboosterinthiscasecanhelpthesignaltransmitaroundablockadesuchasthese. SharpTVNetflixNotLoading/Opening IfNetflixisnotloadingoropeningatall,youshouldtrythetroubleshootingmethodsmentionedabove,includingrestartingtheapporTV.However,somepeoplehavefoundthatthisdoesnotsolvetheproblem. Inthiscase,itislikelyanissuewithyourinternetconnection.Netflixneedstoaccesstheinternetto,notonlyloadcontent,buttoloadthemenusaswell.Youcanlearnmoreabouttroubleshootingyournetworkabove. NetflixKeepsFreezing/CrashingOnSharpTV WhenNetflixkeepsfreezing,itisusuallyaproblemwithyourinternetspeed,whichIwillexplainbelow.However,youshouldalsoattemptsomeofthetroubleshootingmethodsmentionedabove,includingsigningoutofNetflixorrestartingyourSharpTV. Assumingtheyarenotworking,youshouldcheckyourinternetspeedtodetermineifyouareexperiencingbufferingproblems.BufferingisthetermusedwhenthestreamingplaybackismovingfasterthanthedownloadspeedforthatmovieorTVshow.ItmeansyouhavetowaitforyourTVtodownloadmorecontentbeforeyoucancontinuewatching. CheckYourInternetSpeed TheabsoluteminimumdownloadspeedrequiredtoloadNetflixis0.5MB/s.This,however,willnotallowyoutostreamqualitycontent.BelowaretheminimumrequirementstousedifferentaspectsofNetflix. ·0.5MB/s:MinimumtoloadNetflix ·1.5MB/s:RecommendedminimumtoloadNetflix ·3MB/s:Streamstandarddefinitioncontent. ·5MB/s:Streamhighdefinitioncontent. ·25MB/s:Stream4KorUltraHDcontent. Asyoucansee,having0.5MB/ssecondisgoingtomakestreaming4Kcontentvirtuallyimpossible.Ifyoususpectyourdownloadspeedistheproblem,youcancheckthisthroughtheNetflixapponaSharpTV.Followthestepsbelowtocheckifyouareconnectedtotheinternetandyourdownloadspeed. Step1:NavigatetotheNetflixhomescreen. Step2:Navigatelefttoopenthemainmenu. Step3:Select‘Settings’(cogicon). Step4:Select‘CheckyourNetwork’. TwooptionsyoucouldconsidertoincreaseyourdownloadspeedareusinganEthernetcableoraWiFibooster.AsImentionedearlier,aWiFiboosterisgenerallyusedifthereisalargedistancebetweenyourTVandmodem/router.Ifthisisyouronlyoption,itcanimprovedownloadspeedstoanextent. However,themosteffectivewayofincreasingyourdownloadspeedisthroughanEthernetcable.ThisinvolveshardwiringyourTVtoyournetwork,providingyouwiththefastestinternetavailableforyournetwork.SomepeoplewillhaveEthernetwiringthroughoutthehousetomakethiseasilyaccessible,butitispersonalpreference. ReduceStreamingQuality Ifyoucan’tspeedupyourinternet,butstillwanttobeabletowatchNetflix,youcanlowerthestreamingqualitytosuityourneeds.Netflixoffersfouroptionsforyoutochoosefrom,including‘Low’,‘Medium’‘High’or‘Auto’. Youshouldselectonethatisthehighestqualityachievableonyournetwork.Youcanchangethesesettingsonyouraccountpage,followingthepathwaybelow. Profile&ParentalControls>Profile>PlaybackSettings>Change Clearcache/storagespace Sometimesitisnotthenetworkconnectioncausingtheissues,butyourTVsinternalmemory.YourNetflixappstorestemporarydatafilesinastoragecompartmentknownasthe‘Cache’. Whenthisbecomesoverloaded,theappcancrashorfreezeunexpectedly.Toclearthecache,followthestepsbelowonyourSharpTV. Step1:Pressthe‘Home’buttononyourSharpremote. Step2:Navigateto‘AllApps>Settings>Apps>All’. Step3:FindandselecttheNetflixapp. Step4:Select‘ClearCache’. SharpTVWon’tPlayNetflix WhenaSharpTVwon’tplayNetflix,itisusuallyduetotheinternetconnection.Ifthecontentwillnotloadatall,yournetworkmaybedown.ThealternativeisthattheNetflixserversaredownduetohighdemandormaintenanceissues.YoucancheckthestatusoftheNetflixserversontheNetflixwebsite. Ifyouareabletoplaycontentbutitthenstopsorkeepspausing,thisismorelikelytodowithyourdownloadspeed.Troubleshootingforthiscanbefoundabove. SharpTVNetflixRemoteNotWorking SharpSmartTVshaveasmallNetflixbuttonatthebottomoftheremotetoalloweasyaccesstothestreamingservice.SimplypressthebuttonandNetflixwillload.However,iftheremoteisnotfunctioningcorrectly,youwillnotbeabletoenjoythisconvenience. Tofixthisproblem,youshouldstartbyresettingtheremote.Thisisdonebyremovingthebatteries,pressingandholdingthe‘Power’buttonontheremotefor30secondsandthenreinsertingthebatteries.Thiswillclearanyinternalerrorsthathaveoccurred. Ifthisdoesnotsolvetheissue,youmayhaveflatbatteries.Tryanewpairofbatteries,ortryusingthecurrentbatteriesinadifferentdevice.Ifthisistheissue,allbuttonsshouldbecausinganissue,butreplacingthebatterieswillfixit. IfyounoticeitisjusttheNetflixbuttonthatdoesnotwork,thebuttonmaybestuck.Sometimessmallparticlesofdustorfoodcanbecometrappedunderthebutton,preventingitfromworking.Trypressingthebuttonseveraltimeswiththebatteriesremovedtodislodgeanymaterialunderneath. SharpTVNetflixNoSound/LowVolume–NotWorking NosoundonyourTVcanbeassimpleasthevolumeistooloworthemutebuttonhasbeenpressed.MakesurethisisnotthecaseforboththeTVandanyspeakerattachedtotheTV. YoushouldalsotryrestartingtheTVorsecuringanyconnectionstoanyspeakersyouareusing.Sometimesitcanbeamatterofalooseorfaultycablepreventingthesoundcomingthrough. Mostoften,peopleexperienceissueswiththeirsoundbecausetheTVsettingsarenotrightforrunningtheNetflixapp.Netflixrecommendsusingthe‘Stereo’optionforaudiooutput,butonaSharpTV,thissettingneedstobe‘Fixed’.Youcanfindthesesettingsunder‘Output’,‘Options’or‘Audio’followingthepathwaybelow. Menu>System>OutputSelect>Output>Fixed SharpTVNetflixBlackScreen Havingablankscreenonastreamingserviceisoneoftheworstthingsthatcouldhappen.Inordertorestoreyourvideocontent,makesureyouaresettothecorrectinputchannelonyourSharpTVfirst.Itmightsurpriseyouhowmanytimesthechannelcanbechangedwhenyoustepawayforamoment. Otherwise,theseissuesarelikelyduetointernetissuesorafirmwarebug.YoushouldfollowthetroubleshootingmethodsmentionedthroughoutthisarticletorestoreNetflixtonormalfunction. SharpTVNetflixKeepsLoggingOut IfyouarecontinuallybeingloggedoutofNetflix,youmayhavetwodevicessharingthesameelectronicserialnumber(ESN).ThesenumbersareallocatedautomaticallybyNetflixwhenyouuseNetflixonanewdevice.Iftwodeviceshavethesamenumberthroughanerror,theywillcontinuetologoutofNetflixwhentheotherdeviceisused. Otherthanthat,SharpTVsdonothaveafeaturethatautomaticallylogsyououtofyourapps.Therefore,makesurebothyourNetflixappandSharpTVareuptodatetoseeifanupdatewillresolvetheglitch. SharpTVNetflixWon’tUpdate YouwillnotbeabletoupdateNetflixifyouarealreadyrunningthelatestfirmware.However,internetissuesorproblemswiththeNetflixservercanalsomakeitimpossibletoupdatetheNetflixapp.Troubleshootingtipsforyournetworkcanbefoundearlierinthisarticle. IfitistheNetflixservers,youwillhavetowaitforthecompanytogettheirserversupandrunningagain.Sometimestheremaybetoomuchdemandontheservers,causingthemtocrash.ThisisparticularlycommonwhenanewTVshowisreleased. SharpTVNetflixNotAvailable Unfortunately,NetflixisnotavailableonallSharpTVs,eventhoughtheystatethattheappisavailableonmostofthem.DependingontheageofyourTV,youmaynothaveaccesstotheNetflixappbecauseitisnotcompatiblewiththesoftware.Asoftheendof2019,manyoldersharpswerenolongersupportedandNetflixthereforestoppedworking. However,thisdoesnotmeanthatyoucannotstreamNetflixtoyourolderSharpTV.Ifyouhaveamirroringdongle,suchasChromecast,youcanplaycontentfromyourphoneontheTV. Alternatively,youcouldalsoinvestinanotherstreamingdevice,suchasRoku,AppleTV,FireStick,etc.However,havingastreamingdevicepluggedintoyourTVdefeatsthepurposeofbuyingasmartTVandisthereforenotapopularoption. RelatedArticles SharpTVNotWorkingWon’tTurnOn SharpTVRokuNotWorking SharpTVYouTubeNotWorking HowtoFixDelay/Lag/SlowResponseonSharpTV HowtoResetSharpTV Postnavigation ChromecastHuluNotWorkingCanYouFixScratchesinVinylPlankFlooring? Hi,I’mEric. I'mthebloggerbehindReadyToDiy.com. I'mahomeownerandIliketodothingsmyself.IwriteoutaboutwhatI’velearnedwhileresearchingDIYprojectsandIenjoysharingaboutmyexperienceswhileworkingondifferentprojects.