View crashes and application not responding (ANR) errors

Open Play Console. · Select an app. · On the left menu, select Quality > Android vitals > Crashes & ANRs. · Near the center of your screen, use the filters to help ... SkiptomaincontentViewcrashesandapplicationnotresponding(ANR)errorsUsing PlayConsole,youcanviewdataforcrashesandapplicationnotresponding(ANR)errorsforyourapps.DatacomesfromAndroiddeviceswhoseusershaveoptedintoautomaticallysharetheirusageanddiagnosticsdata. Also,ifyouusepre-launchreportstoidentifyissueswithyourapps,crashesfoundduringtestingarelistedwithyourapp’scrashesandANRs.However,becausecrashesfoundwhilegeneratingapre-launchreportcomefromtestdevices,theydon’taffectyourcrashstatistics. Findyourdata Open PlayConsole. Selectanapp. Ontheleftmenu,selectQuality>Androidvitals>Crashes&ANRs. Nearthecenter ofyourscreen,usethefilterstohelpyoufindanddiagnoseissues.Alternatively,selectaclustertogetmoredetailsaboutaspecificcrashorANRerror. Note:Afteryouselectacluster,aseparatesectionisdisplayedifanissuewasfoundwhiletestingyourapptogenerateapre-launchreport.Tohelpyoutroubleshoot,thesectionincludesdeviceinformation,detailedcrashinformation,thelogcatfromthedeviceandavideooftheerror. Crashes Crashdataisavailablefortheprevioustwomonths.FormoreinformationabouthowAndroidusersoptintosharedata,gototheAccountsHelpCenter. Ifyourapphasahighnumberofcrashes,gototheAndroidDeveloperssiteforrecommendedsolutions. Applicationnotresponding(ANR) Ifyourappstopsresponding,usersgetadialogthatallowsthemtowaitorclosetheapp.Whenthesedialogsappear,they'reknownas"Applicationnotresponding" errors(orANRs).ANRdataisonlyavailableinPlayConsole. You'llseeallANRscollectedfromAndroiddeviceswhoseusershaveoptedintoautomaticallyshareusageanddiagnosticsdata.Dataisavailablefortheprevioustwomonths.FormoreinformationabouthowAndroidusersoptintosharedata,gototheAccountsHelpCenter. IfyourapphasahighnumberofANRs,gototheAndroidDeveloperssiteforrecommendedsolutions. Relatedcontent FormoreinformationontheAndroidvitals>Overviewpage,gotoMonitoryourapp'stechnicalperformancewithAndroidvitals.   Wasthishelpful?Howcanweimproveit?YesNoSubmitNeedmorehelp?SigninforadditionalsupportoptionstoquicklysolveyourissueSignintrueCrashesViewappstatisticsUsethePlayConsoleapptotrackappperformanceViewcrashesandapplicationnotresponding(ANR)errorsSearchClearsearchClosesearchGoogleappsMainmenuSearchHelpCentertrue92637false