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CHECK SSR/NUMBER IN PARTY - Amadeus Service Hub

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You may receive this error message when adding an SSR. Possible cause: The number of services in your SR entry does not equal the number of names in the PNR ( ... NavigationSkiptoContentSupportCommunityCHECKSSR/NUMBERINPARTYYouareviewingthispagefromanexternalsourceanditscontentmayormaynotbeapplicableinyourmarket.IfyouarealreadyaregistereduserofAmadeusServiceHub,pleaselogintoaccessthefullknowledgebase,news,trainingmaterialsandotherservicesspecifictoyourmarket.BackPrintCHECKSSR/NUMBERINPARTYAreyougetting100Googletranslateisanexternaltranslationservice.Clickheretoseetermsandconditions.ChooseaLanguagePortuguese(Brazil)Portuguese(Portugal)SimplifiedChineseTraditionalChineseShoworiginalCHECKSSR/NUMBERINPARTYUpdated12/09/2022  |  10151Viewsangle-downProduct(s):AmadeusWebServices,WebServicesairlines,AmadeusSellingPlatformConnect,Reservation,SellingPlatformTopic(s):PNRSummary:AreyougettingthiserrormessagewhentryingtoaddanSSRelementtoaPNR?Ifyouare,clickhere.Problem/CauseYoumayreceivethis errormessage whenadding an SSR.Possiblecause:ThenumberofservicesinyourSRentrydoesnotequalthenumberofnamesinthePNR(forexample: SRBLNDAFNN1)CustomerAction1.CheckthatthenumberofservicesinyourSRentryequalsthenumberofnamesinthePNR.2. AddapassengerassociationtoyourSSRrequest(/Px)orensurethatthenumberofservicesintheSSRrequestequalsthenumberofnameelements. 3. Iftheproblempersists,andyouaresuretherequestisvalid,contactyourAmadeusHelpDesk(orRepresentative).Providethefollowinginformationtohelpwiththeinvestigation:Timestampofyourentry.Forthis,enter$$DUMPfromthecommandpanelrightafteryourentry,thencopytheoutputExacterrormessagereceivedScenariotoreproducetheerror(origin,destination,date-times,criteria,inventory...)ExpectedresultFormoreinformationonSR,refertotheAmadeusHelppage HESR

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