Fix missing saved games progress and other Play Games errors

on your Android phone or tablet and search for the game. Tap on Read more underneath the screenshots and look for "Uses Google Play Games" at the bottom of the ... FixmissingsavedgamesprogressandotherPlayGameserrorsSomegamesautosaveyourprogresswhenyou'resignedinwithGooglePlayGames.Ifyourgameautosaves,you'llbeabletocontinueplayingthegamewhereyouleftoff.Evenifyouchangephonesandwhenyousignintothesameaccountyouhaveusedpreviously. Restoreyoursavedgameprogress Ifyourgameismissingyourprogress,checkifyourgameisusingGooglePlayGames,andmakesureyou'resignedintothecorrectaccount.Trythesesteps: OpenthePlayStoreapponyourAndroidphoneortabletandsearchforthegame. TaponReadmoreunderneaththescreenshotsandlookfor"UsesGooglePlayGames"atthebottomofthescreen. OnceyouhaveconfirmedthatthegameusesGooglePlayGames,openthegameandfindtheAchievementsorLeaderboardsscreen. Ifyoucan'tfindAchievementsorLeaderboards,followthestepstoclearstoragebelow.Instep3,selectthegameyouarehavingtroublewithinplaceofGooglePlayGames. OntheAchievementsorLeaderboardsscreen,taponyourprofileimageintheupperlefttoseewhichaccountyouareusing. Ifthisaccountdoesn'tmatchtheaccountyouwereusingpreviously,gobacktotheAchievementsorLeaderboardsscreenandtapMoreSignout. Re-openthegameandsignintothecorrectaccount. Tip:Notallgamesautomaticallysaveyourprogress.Ifthesestepsdon’tworkforyou,contactthedeveloperdirectly. Topreventlossofgameprogress:  OnyourAndroidphoneortablet,openthePlayGamesapp. Atthetop,tapMoreSettings. UnderyourGamerID,you'llseewhichaccountissignedin. Iftheaccountinfoisincorrect:tapyouremailaddress,thenselectthecorrectaccount. Turnon“Automaticallysignintosupportedgames.”  You’llbesignedintonewgameswiththisaccount. FixproblemswithGooglePlayInstant GamesdesignedforGooglePlayInstanthavean"Play"or"Try"buttonthatyoucanopenandplayinstantlywithouthavingtoinstall.Ifyouhaveproblemswithinstantapps,youcantryoptingoutandoptinginagain.Learnhowtooptinandout. FixotherPlayGameserrors IfyouhavetroubleopeningthePlayGamesapporseeerrorswhenusingityoucantrythesesteps. ClearstorageofthePlayGamesapp Openyourdevice'sSettingsapp. TapApps&notificationsSeeallapps. ScrolldownandtapGooglePlayGames. TapStorageClearstorage. ReopenthePlayGamesapp. YoucanalsoretrythesestepsandselectGooglePlayservicesorthegamethatyouarehavingtroublewith. Restartyourdevice PressandholdthePowerbuttonuntilthemenupopsup. TapPowerofforRestartifthatisanoption. Ifneeded,pressandholdthePowerbuttonuntilyourdeviceturnsonagain. Ifyou'restillhavingtrouble Ifthesestepsdon’twork,seeothertroubleshootingsteps.      Browse thePlayGamesHelpCenter Wasthishelpful?Howcanweimproveit?YesNoSubmitNeedmorehelp?SigninforadditionalsupportoptionstoquicklysolveyourissueSignintrueFixanissueFixproblemssigningintoPlayGamesorotherappsProblemswithin-apppurchasesFixPlayStoreopening,loading,anddownloadingissuesFixmissingsavedgamesprogressandotherPlayGameserrorsReinstall&re-enableappsLearnaboutrefundsonGooglePlaySearchClearsearchClosesearchGoogleappsMainmenuSearchHelpCentertrue84680false