Prompting for app reviews and ratings on iOS and Android

Ask for a rating only after the user has demonstrated engagement with your app. For example, prompt the user upon the completion of a game level or productivity ... OpenmenuFeaturesKeyFeaturesAppbotofferstoolstosaveproductmanagers,technicalteamsandcustomersupportteamshourseveryweekReplytoReviewsReplytoiOS&GooglePlayreviewsforhigherstarratingsandhappierusersSentimentAnalysisVisualizetrendsinsentimentacrossallyourappreviews&AmazonreviewsAppRatingsMapchangesinyourappratingsfromyourappsovertimeNaturalLanguageProcessingAutomaticallyclassifyreviewsbykeywords,phrasesandtopicsReviewMonitoringMonitorandanalyzeappreviewsorAmazonproductreviewsDashboardsCreatereportsthatshowallyourreview&ratingsdatapointsononepageAPIRESTfulAPIforexportingappreview&ratingsdata.IntegrationsConnectappreviewsandAmazonreviewstopopulartoolslikeSlack,MicrosoftTeams,Zendesk&manymoreSlackZendeskFreshdeskZapierGoogleHangoutsChatMicrosoftTeamsTrelloAppbotAPITableauWebhooksViewAllIntegrations →SourcesAppReviews&RatingsTrackAppsfrommajorappstoresiOSAppReviewsMacOSAppReviewsGooglePlayReviewsAmazonAppReviewsMicrosoftAppReviewsProductReviewsMonitor&exportreviewsforAmazonproducts,AlexaSkills&SWAsAmazonProductReviewsUseCasesProductManagersMakedata-drivenroadmapdecisionsthatimpactcustomerhappinessLearnMore→VoiceoftheCustomerMaptrendsinsentimentandcontentacrossallchannelsofuserfeedbackLearnMore→DevelopersClosethefeedbacklooptospotbugsfasterLearnMore→CustomerSupportFaster,moreeffectiverepliesforgreatercustomersatisfactionLearnMore→ResourcesVoiceoftheCustomerGuideThedefinitiveguidetoVoiceoftheCustomerprograms&howtocreateyourownHelpCentreVideosandguidestohelpyougetthemostoutofAppbotFAQsTheanswerstoallyourburningquestions(aboutAppbot!)ebooksFree,downloadableebooksaboutappreviewsandtheappstoreChangelogSeewhat'snewinAppbotFromtheBlogHowIgot2.3millionappdownloads(withoutspendingacentonmarketing)ThestoryofhowanappIbuiltin6hoursgot2.3milliondownloads,generatedafull-timesalaryandwasacquiredafter18months.TheColorsOfAnAppIconAtAppbotwegettoseealotofappiconswhileprovidinginsightsintoappreviews.ExperimentingWithPricingLiftedMyAppRevenueAlmost500%Backin2015,whenClaireandIwerethinkingaboutgoingfulltimeonAppbot,wedecidedtotakeamonthoffwhileClairewentholidayinginJapan.ViewAllPosts→PricingSigninJoinfreefor14daysContinuetoMyDashboard→ClosemenuFeaturesSourcesUseCasesIntegrationsPricingEnterpriseEnquiryHelpCentreAboutBlogFAQsStatusJoinfreefor14daysExistingcustomer?SigninContinuetoMyDashboard→BacktoBlogPromptingforappreviewsandratingsoniOSandAndroidTheultimateguideonlibraries,whentopromptandmuchmoreWeareoftenaskedaboutpromptingforreviewsandratingsformobileapps.GoogleandApplearebothveryopenabouttheimportanceofreviewsandratingstothesuccessofamobileappandhowtheyareasignificantsignalforrankingalgorithms.ThefollowingisouradviceaftertalkingtothousandsofmobileappdevelopersonthebesttechniquesforpromptingforreviewsandratingsoniOSandAndroid.WhentopromptApplesharesomegreattipsonwhentopromptforreviewsandratings.Specifically:Askforaratingonlyaftertheuserhasdemonstratedengagementwithyourapp.Forexample,prompttheuseruponthecompletionofagamelevelorproductivitytask.Neveraskforaratingonfirstlaunchorduringonboarding.Allowampletimetoformanopinion.Don’tinterrupttheuser,especiallywhenthey’reperformingatime-sensitiveorstressfultask.Lookforlogicalpausesorstoppingpoints,wherearatingrequestmakesthemostsense.Don’tbeapest.Repeatedratingpromptscanbeirritating,andmayevennegativelyinfluencetheuser’sopinionofyourapp.Allowatleastaweekortwobetweenratingrequestsandonlypromptagainaftertheuserhasdemonstratedadditionalengagementwithyourapp.PromptingoniOSApplestronglyencourageyoutousetheirmethodofpromptingforreviewsandratings.Inmyexperienceit’sextremelyeffectivesoIwouldrecommendgoingwiththeirlibrary.TheirlibrarySKStoreReviewControllerisverysimpletouse. SKStoreReviewController.requestReview()Onethingtokeepinmindisthepromptcanonlydisplayedtoauseramaximumofthreetimeswithina365-dayperiod.Thatmeansthatitmightnotbeshowneverytimeyourequestittobeshown.Applehaveanexcellentexampleofnotshowingthepromptuntiltheuserisreallyengaged.Iliketohandcraftwhentheratingpromptwillbeshown,butifyou’dlikesomethingthatwrapsupmuchofthefunctionalityforyouthenIrecommendcheckingoutAppirater.Ifyou’dliketoaddabuttontoaskforareview(sayonyourSettingsscreen)thenAppleprovideawaytodeeplink: @IBActionfuncrequestReviewManually(){ //Note:ReplacetheXXXXXXXXXXbelowwiththeAppStoreIDforyourapp //YoucanfindtheAppStoreIDinyourapp'sproductURL guardletwriteReviewURL=URL(string:"https://apps.apple.com/app/idXXXXXXXXXX?action=write-review") else{fatalError("ExpectedavalidURL")} UIApplication.shared.open(writeReviewURL,options:[:],completionHandler:nil) }ExampleiOSPromptPromptingonAndroidAndroidhasrecentlyintroducedanativepromptaswell.Androidalsolimitthenumberoftimesthepromptcanbeshown,buttheyaren'tspecificaroundwhatthelimitsare.TheAPIisverysimpletouseandthereisgreatsamplecodeforavarietyoflanguages.valmanager=ReviewManagerFactory.create(context) valrequest=manager.requestReviewFlow() request.addOnCompleteListener{request-> if(request.isSuccessful){ //WegottheReviewInfoobject valreviewInfo=request.result }else{ //Therewassomeproblem,continueregardlessoftheresult. } } valflow=manager.launchReviewFlow(activity,reviewInfo) flow.addOnCompleteListener{_-> //Theflowhasfinished.TheAPIdoesnotindicatewhethertheuser //reviewedornot,orevenwhetherthereviewdialogwasshown.Thus,no //mattertheresult,wecontinueourappflow. }ExampleAndroidPrompt-developer.android.com/guide/playcore/in-app-reviewConclusionIt'sbeenwidelyproventhatpromptingforreviewsandratingsonAndroidandiOSisextremelyeffective.Withsucheasyandefficientlibrariesprovidedbythemajorplatformsthereisnoexcusetodelayaddinginaprompt.ShareonFacebookShareonTwitterAboutThe AuthorStuartisCo-founder&Co-CEOofAppbot-Appreview&ratingsanalysisformobileteams.YoucanconnectwithhimonTwitter.Enjoyingtheread?Youmayalsolike-5tipsformanagingappstorereviewsandratingsSwitchingtoappstoresubscriptionsReadytobetterunderstandyourapps?Quicksetup•Freefor14days•NocreditcardrequiredSignUpFreefor14Days→