Policies for websites made via Business Profile - Google Help

For more information, read the Google Business Profile Terms of Service and Google Business Profile guidelines. Report abuse. If you believe that someone is ... SkiptomaincontentPoliciesforwebsitesmadeviaBusinessProfileOurcontentpolicieshelpensureapositiveexperienceforeveryoneusingGoogleproducts.Tohelpcurbabusesothatwecancontinuetoprovidetheseservices,weaskthateveryonefollowthepoliciesbelow. ThesepoliciesapplytocontentsharedonthewebsiteoriginallymadeviayourBusinessProfileonGoogle.Wemaymakeexceptionsifwedeterminethatapagecontainsinformationinthepublicinterest.Besuretocheckbackfromtimetotime,asthesepoliciesmaychange.Googlereservestherighttosuspendaccesstothe websiteorotherGoogleServicestoindividualsorbusinessesthatviolatetheseguidelines. Formoreinformation,readtheGoogleBusinessProfileTermsofServiceandGoogleBusinessProfileguidelines. Reportabuse Ifyoubelievethatsomeoneisviolatingthepoliciesfoundbelow, fileapolicyviolation. Toreportcopyrightinfringementorotherlegalissues, usethistool.ThistoolguidesyouthroughtheprocessofreportingcontentthatyoubelieveshouldberemovedfromGoogle'sservicesbasedonapplicablelaws. Websiteprogram policies Policiesforappropriatecontent Relevantcontent Contenton websitesmadeviayourBusinessProfileonGoogleshouldberelevanttotheprofile andhelpusersbetterunderstandthebusiness.Contentthat'sirrelevantorhasnoclearassociationwiththebusinessisn'tallowed.RefertoouroverallguidelinesforrepresentingyourbusinessonGoogle. Acceptabledomainnames WereservetherighttoreclaimcustomURLsorremovethemforanyreason,andwithoutnotice. Don'tincludewordsandphrasesinyourcustomURLthatwouldviolatethe websitepoliciesonthispage,theGoogleBusinessProfileTermsofService,ortheGoogleTermsofService. Translationsofourpoliciesareprovidedforyourconvenience.Ifthere'saconflictbetweenthetextofthispolicyandthetextoftheEnglishlanguageversionofthepolicy,thetextoftheEnglishlanguageversionofthepolicy takesprecedence. Impressumrequirement Makesurethatyourwebsitecontentcomplieswithlocallawsinyourcountry/region.Insomecountries/regions,commercialwebsitesarerequiredtoincludean"impressum,"orwebsitedisclaimer.Ifanimpressumisrequiredinyourcountry/region,youcanusethe"Description"fieldtoaddtheappropriateinformation.LearnmoreabouthowtoedityourBusinessProfile. Policiesforinappropriatecontent Spam,harmfulsoftware,&phishing Pleasekeepourproductsspam-freeandmalware-free.Spamincludes,butisnotlimitedto,unwantedpromotionalorcommercialcontentandunwantedormasssolicitation.Donotuseourproductsforphishing.Refrainfromsolicitingorcollectingsensitivedata,suchaspasswords,financialdetails,andsocialsecuritynumbers.  Wealsodonotallowthetransmissionofmalware,viruses,destructivecode,oranysoftwarethatmayharmorinterferewiththeoperationofthenetworks,servers,orotherinfrastructureofGoogleorothers.Donotcreatesitesexclusivelydesignedtodrivetraffictoanotherwebpropertyandscrapeexistingcontentfromothersourcesfortheprimarypurposeofgeneratingrevenueorotherpersonalgains.  Inappropriate&offensivecontent Wevaluediversityandrespectforothers,andwestrivetomaintainthosevaluesonourplatform.Forthisreason,thefollowingcontentisnotallowedon websitesmadefromBusinessProfileonGoogle: Violenceandhate: Wedonotsupportcontentthatpromotesorcondonesviolenceagainstindividualsorgroupsbasedon, orwhoseprimarypurposeisincitinghatredonthebasisof: Raceorethnicorigin Religion Disability Gender Sexualorientation Age Nationality Veteranstatus Harassment: Donotpublishharassing,bullying,orthreateningcontenttowardindividualsorgroups. Graphicmaterial: Donotpostextremelygraphicorviolentmaterialsforthesakeofdisgustingothers.  Sexuallyexplicitmaterial: Donotpublishsexuallyexplicitorpornographicimagesorvideos.Adultcontentispermittedaslongasitisnotaccompaniedbysexuallyexplicitimagesorvideos,oranymaterialthatpromotesordepictsunlawfulorinappropriatesexualactswithchildrenoranimals.Wedoallownaturalisticanddocumentarydepictionsofnudity(suchasanimageofabreastfeedinginfant),aswellasdepictionsofnuditythatserveacleareducational,scientific,orartisticpurpose. Childexploitation Donotuploadorsharecontentthatexploitsorabuseschildren.Thisincludesallchildsexualabuseimagery(evencartoonimages)andallcontentthatpresentschildreninasexualmanner.Thismeansthatyoucannotuseourservicestocreate,possess,ordistributechildsexualabuseimagery,andyoucannotuseourservicestocreate,forexample,agalleryofchildren'spictureswithsexuallyexplicitcommentary. Wewillremovesuchcontentandtakeappropriateaction,whichmayincludedisablingaccountsandreportingtotheNationalCenterforMissing&ExploitedChildren(NCMEC)andlawenforcement. Ifyoufindanycontentthatyouthinkexploitschildren,donotcommentonsuchcontent,evenifyouintendtobringittoGoogle'sattention.Instead,flagthecontentthroughthe"Reportaproblem"link.Ifyoufindcontentelsewhereontheinternet,please contactNCMECdirectly. Personal&confidentialinformation Donotsharepersonalandconfidentialinformation.Wedonotallowunauthorizedpublishingofpeople'sprivateandconfidentialinformation,suchascreditcardnumbers,SocialSecuritynumbers,driversandotherlicensenumbers,oranyotherinformationthatisnotpubliclyaccessible.Inmostcases,informationthatisalreadyavailableelsewhereontheInternetorinpublicrecordsisnotconsideredtobeprivateorconfidentialunderourpolicies. Inaddition,donotpostordistributeimagesorvideosofminorswithoutthenecessaryconsentfromtheirlegalrepresentatives. Terroristcontent Wedonotpermitterroristorganizationstousethisserviceforanypurpose,includingrecruitment.Wealsostrictlyprohibitcontentrelatedtoterrorism,suchascontentthatpromotesterroristacts,incitesviolence,orcelebratesterroristattacks.Ifpostingcontentrelatedtoterrorismforaneducational,documentary,scientific,orartisticpurpose,bemindfultoprovideenoughinformationsoviewersunderstandthecontext.  Illegalactivities Keepitlegal.Donotuseourservicetoengageinillegalactivitiesorpromotedangerousandillegalacts.Forinstance,donotfacilitatethepromotionorsaleofillegaldrugs.Ifwe'renotifiedofunlawfulactivities,we'lltakeappropriateaction,whichmayincluderemovingaccesstosomeofourproducts,suchyourGoogleAccount,orreportingyoutotherelevantauthorities. Copyrightinfringement Respectcopyrightlaws.Donotsharecopyrightedcontentwithoutauthorizationorprovidelinkstositeswhereyourreaderscanobtainunauthorizeddownloadsofcopyrightedcontent.Itisourpolicytorespondto noticesofallegedcopyrightinfringement.Repeatedinfringementofintellectualpropertyrights,includingcopyright,mayresultinprofilesuspension.IfyoufindaviolationofGoogle'scopyrightpolicies,reportcopyrightinfringement. ContactForms ContactFormsareonlineformsconnectedtoGoogleBusinessProfile.Theyprovideaflexibleplatformforthefirstinteractionbetweenacustomerandmerchant.CustomerscanuseContactFormstoaskforaquoteorformoreinformationontheservicesabusinessoffers.Toensurethebestexperience,ContactFormsusersmustfollowtheguidelinesbelow. Policiesformerchants Datacollection&use Respectandhandleinformationprovidedbycustomerswithappropriatecare. Anyuseofcustomerdatamust berelevanttotheservicesyourbusinessprovides.Donotmisusethisinformation,orcollectitforundisclosedpurposesorwithoutappropriatesecuritymeasures.  Youmaynotexposecustomerdatatootherusersorthirdpartieswithoutexplicit consentfromthecustomerprovidingthedata. Donotimpersonateanorganizationorindividualwhenrequestinginformationthroughtheplatform.  Donotsolicitprivateandconfidentialinformation,includingpasswords,financialdetails,andsocialsecuritynumbers.  MerchantsusingContactFormsmustobey allapplicableprivacylawsandregulations. Policiesforcustomers Sensitivecontent Donotprovidefinancialorothersensitiveinformationoutsideoftheinformationrequestedontheform,namelyyourname,phonenumber,andemailaddress. Policiesforbothmerchants&customers Spamandmalware Googledoesnotallowthetransmissionofmalware,viruses,destructivecode,oranythingthatmayharmorinterferewiththeoperationofthenetworks,servers,orotherinfrastructureofGoogleorothers. DonotsendunsolicitedmassmailingsusingContactForms.Customerswillbecontactedonlyinreferencetothesubmittedrequest ortootherservicesrelatedtothebusiness.Forexample,donotsend commercialspamorcommunicationaboutotherunrelatedservices. Inappropriatecontent Communicationbetweenmerchantsandcustomersshouldfocusonthebusinessandservicesoffered,avoiding: Contentthatpromotesorcondoneshatredorviolenceagainstindividualsorgroupsbasedonraceorethnicorigin,religion,disability,gender,age,nationality,veteranstatus,orsexualorientation/genderidentity Harassing,bullying,orthreateningcontenttowardsindividualsorgroups Graphicorviolentmaterialsforthesakeofdisgustingothers Sexuallyexplicitorpornographicimagesorvideos Contentthatexploitsorabuseschildren Illegalactivities Keepitlegal.Donotuseourservicetoengageinillegalactivitiesorpromotedangerousandillegalacts.Ifwearenotifiedofunlawfulactivities,we'lltakeappropriateaction.This mayincluderemovingaccesstosomeofourproductsortoyourGoogleAccount,orreportingyoutotherelevantauthorities. 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